DAGDA INTERNATIONAL'S five-level RST competency framework standardizes performance and ensures operational excellence across all residential security assignments.
- At the foundational level, agents master the core principles of protective security, situational awareness, and disciplined communication.
- As they progress to the intermediate tier, they strengthen their operational proficiency through structured patrol procedures, effective access control, and accurate incident reporting—skills essential for reliable day-to-day performance.
- Advancement into the advanced tier introduces deeper tactical capabilities, including threat assessments, emergency response protocols, and protective formations, preparing agents to assume leadership responsibilities in the field.
- The specialist tier emphasizes strategic expertise across risk management, client coordination, and advanced surveillance, while also encouraging mentorship of junior agents and oversight of complex assignments.
- At the senior level, agents are expected to demonstrate command-level decision-making, contribute to training development, and influence organizational policy—shaping the standards, culture, and effectiveness of the entire security program.
This structured framework not only standardizes performance but also provides a transparent, merit-based career progression model.
It reinforces skill development at every stage, recognizes professional growth, and ensures all agents—regardless of assignment—operate with the same consistently high standard of excellence.